Your Satisfaction is our #1 Priority
We understand how difficult it can be when buying on the web to be sure of what you are getting and what condition it is in. Common concerns are: will the description accurately describe the item I am sent? will the item be well packed? will the customer service stop when I send my money? Please be assured that at oldimprints.com we strive to make your experience with our company the best possible one, so that you will want to browse and buy again!
Our Guarantee
All items may be returned within 30 days in the condition received for a full refund. Shipping is not included, unless our description is in error when we pay postage both ways. Please contact us for shipping instructions before returning merchandise. Your satisfaction is very important to us, and we value your feedback.
Because items are antique or out-of-print, they are offered subject to prior sale.
Descriptions and Conditions
Our aim is to provide a description which is detailed enough that you will be more than happy with the condition of the item when you receive it. For this reason we list faults, major or minor, that you will want to consider, including some minor faults which other sellers may omit. We are also considerably more picky in our general condition descriptions ("good", "very good" etc) - when we do include these very subjective descriptions - than has become the norm. Recognising the importance of a picture (and also because we love to see those images on our website!), we now most often include a picture. Please contact us for further information if you have particular concerns, and remember that our aim is for you to be happy with the item that you purchase from us, so that we may welcome you back as a repeat customer.
In descriptions, height precedes width. With prints and maps, this measurement is to the edge of the printed image.