Frequently Asked Questions

1. Appraisals
Question: I am trying to get information on an item I own. Do you provide research assistance or appraisals for customers?
Answer: Unfortunately we are not able to give appraisal / research assistance for items that we do not physically examine. If you are in the Portland, Oregon area, please call for an appointment.

2. Payment Methods.
Question: What payment methods do you accept?
Answer: We accept Visa, Mastercard, American Express, PayPal (imprints@oldimprints.com) and checks or money order in US$ (drawn on a US bank and payable to oldimprints.com).

3. Shipping Rates
Question: How much does shipping cost?
Answer: Our shipping rates can be found here.

4. Buying Inventory
Question: Do you buy books, maps etc?
Answer: We have a large inventory and are not always buying in all areas of our stock. If you are interested in offering us items for sale, you are welcome to contact us by email with a brief description of what is available. We will then let you know if this is of possible interest and ask you to send further details including condition. Please be aware that we do not send payment for an item(s) until we have received the item(s).

5. Gift Certificates
Question: Do you sell Gift Certificates?
Answer: Yes we do! We provide attractive custom illustrated paper certificates that we will send to you or to the recipient of the gift.  Please contact us for more information.

6. Question: How long does it take for delivery?
Answer: We ship on Monday, Wednesday and Friday; delivery time will depend on your choice of US Post Office shipping. Priority mail is estimated to take 2 to 4 days; media mail 1 to 2 weeks. This is just an estimate; we are in Oregon and sometimes it can take longer to reach the South Eastern states.

7. Question: What is your refund policy?
Answer: Items may be returned within 30 days, in the condition shipped, for a full refund of the item price. If the return is due to our error, we refund postage both ways.